Technology

Technology

Three ways to ensure your contact center delivers great customer service every time

When it comes to dealing with customers, one of the most important ports of call is your contact centre. Perhaps more than anything else, the contact centre is the point where you have the opportunity to create a great first impression, or completely put off a prospective client. For this reason, it’s vital to ensure that your contact centre is working effectively to deliver great service to both customers and prospective clients.

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Technology

How to successfully manage a nearshore dedicated development team

With rising labour costs and a relative scarcity of high quality .Net developers in the US, nearshore software outsourcing is becoming an increasingly popular option for businesses throughout the country. Combining the economic advantages of outsourcing whilst being situated within a short journey from your base in the US, nearshore development provides the happy medium between the ability to stay in regular communication with a development team and a cost-effective, efficient workforce. Provided you are able to set up a nearshore team that runs smoothly and efficiently, your company can experience substantial gains, both in the cost and performance of running a .Net development team.

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Technology

How to build a dedicated development team

Creating great software starts with great people, but finding them is the tricky part. Given the hotly competitive nature of the tech sector, it’s more essential than ever to form a highly skilled team to develop incredible software – and one whose members get on with each other so there’s no disrupting friction. Here are some ways you can build a dedicated software team:

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Technology

.NET coming to Mac and Linux

Microsoft’s .NET and Visual Studio development tools will be available for Mac OS and Linux, the company announced, as it continues to push forward with its open source, cloud-based and cross platform strategy.

This is not the only surprise found within the Visual Studio 2015 release; an Android emulator is also provided as part of the development and Microsoft has also made Visual Studio 2013 more or less free to use.

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Technology

ASP.NET MVC 5 – is it worth the trouble of an upgrade?

Microsoft’s ASP.NET MVC 5 promises a number of tantalising new features over its predecessors. These include: attribute-based routing, filter overrides, native support of Twitter’s Bootstrap code for CSS and HTML5 enabled sites, simple integration to work across multiple frameworks and easier authentication.

Let’s go through the enhancements and improvements included in the update in a little more detail.

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Technology

How to find the right software developer for your new business

You understand what you want from your software – more or less. What you don’t understand is that mysterious coding thing developers do that makes it work. So how are you going to choose the software developer who’s going to help you make your new business fly? Won’t the charlatans run rings around you? You know it’s a fiercely competitive market out there, so how will you even know when you’re looking at the answer?

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Technology

How can Ruby on Rails benefit your web applications?

When it comes to developing top quality web apps, there is always something new to take notice of. The technology programmers have at their disposal is constantly evolving, and our dedicated team in Costa Rica pride themselves on being persistently ahead of the game.

That said, sometimes tried and tested tools truly do stand the test of time too. Ruby on Rails is one such example.

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Technology

Why choose nearshore software outsourcing?

Modern businesses know there are many advantages to outsourcing various software-related projects – increased profit margin being just one of them. One of the key decisions, however, is to decide which to opt for: nearshore software outsourcing or going offshore?

Here are three reasons why nearshore software outsourcing is the smarter of the two choices:
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Technology

The evolution of JavaScript

The browser wars of the late 90’s inarguably shaped the structure of the internet, with web developers facing the unenviable task of moving away from the straightforward ability to relay HTML to exploring more interactive options that work in a variety of browsers across a multitude of platforms. The challenge was, bluntly, to evolve or die, and the solution was JavaScript. The survival of Netscape’s JavaScript language and its continued evolution has allowed developers to deal with challenges such as portable browsing, increased platform ubiquity and the rise of Big Data. Here, we look at where JavaScript came from and how it has managed to survive.

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The importance of responsive web design in your website

Do you ever get frustrated when you load up an article on a website, as you’re waiting for the train or killing time in some other way, and come face-to-face with minuscule lines of unreadable text? I’m sure, when it happens, you are usually more than tempted to just give up rather than face the trials of wrestling with your mobile screen in an attempt to make the words legible or to locate a mobile version.

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